波線 Other Location Return Service

A convenient service that lets you return your bicycle at one of our partner facilities with advance application. Ride straight to your preferred facility and return the bike there. (Additional fee required / Reservations are request-based.)

Flexible Route

No round trip required — ride straight to your destination and return there. No need to circle back to your starting point.

Multiple Partner Facilities

Multiple partner facilities around Lake Biwa, allowing you to plan your journey more flexibly.

Easy Return

Upon arrival, scan the QR code and fill out the form. After that, simply hand over the bicycle and other equipment to the facility staff to end your ride.

How to Reserve

Let us walk you through the 3-step reservation process, from application to confirmation.

STEP 1
Reservation Request

Reservation Request

Select your preferred other-location return facility and complete the required fields on the reservation form to submit your application. At this stage, your reservation is not yet confirmed.

3 Hour Plan, 5 Hour Plan cannot be used for another-location return. Please note.
Road bikes (advanced grade), Tandem bike, Child Trailer cannot be used for another-location return. Please note.
STEP 2
Availability Check

Availability Check

Biwaichi Bike staff will check availability with the return facility. Depending on that day's traffic or facility circumstances, we may not be able to accommodate your request.

STEP 3
Reservation Confirmed

Reservation Confirmed

Once availability is confirmed, we will send you a confirmation email. Your reservation is officially confirmed at the moment you receive the email.

How to Return

Let us walk you through the 3 simple steps of returning your bicycle.

STEP 1
Arrive at the Return Location

Arrive at the Return Location

Ride to the return facility you selected at the time of booking, and arrive within the return deadline.

STEP 2
Scan the QR Code

Scan the QR Code

Use your smartphone to scan the QR code posted at the facility, and open the return form.

STEP 3
Return Complete

Return Complete

Fill out the return form displayed and submit it, then hand over the bicycle and its equipment to the facility staff — your return is complete.

Available Return Facilities

Here are the available return facilities. Please choose one near your destination.

* Click any marker on the map to see the location name, return deadline, and fee. See the list below for full details.

Other Location Name
(Distance from our store※1)
Address Reservation Deadline
※2
Return Deadline
※3
Price
1 HOTEL BOSTON PLAZA Kusatsu Biwako (14km) 1-27 Nishiojicho, Kusatsu-shi, Shiga 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
2 Omihachiman Youth Hostel (40km) 610 Maruyama-cho, Omihachiman-shi, Shiga 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
3 Gokasho Tourist Information Center (55km) 273-1 Tsukamoto-cho, Gokasho, Higashiomi City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
4 Nagahama Dome (80km) 1320 Tamura-cho, Nagahama City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
5 Kitaoumi Spa (95km) 89 Karakawa, Takatsuki-cho, Nagahama City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
6 Kinomotoeki Information Centre (98km) 1472 Kinomoto, Kinomoto-cho, Nagahama City, Shiga Prefecture 1 day(s) before departure,
by 12:00
17:00 ¥3,300 / Car
7 Kosouan (98km) 144 Yamanashi, Kinomoto-cho, Nagahama City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
8 Takashima City Makino Product Center (115km) 1-4-1 Takagihama, Makino-cho, Takashima City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
9 Hotel Biwa Lake Otsuka (145km) 1054-3 Minami-Komatsu, Otsu City, Shiga Prefecture 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
10 Pension Lakeside (142km) 滋賀県大津市北比良218 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
11 Shigaraki Touen Tanuki Village (27km) 1293-2 Maki, Shigaraki-cho, Koka-shi, Shiga, Japan 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
12 Ogoto Onsen Biwako Hanakaido (176km) 1-1-3 Ogoto, Otsu-shi, Shiga 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car
13 WanderCycle Kyoto (13km) 246 Shimohoritsumecho, Higashiyama-ku, Kyoto 1 day(s) before departure,
by 15:00
17:00 ¥3,300 / Car

※1 Distance measured when riding counter-clockwise from Biwaichi Bike. Actual distance may vary depending on the route.

※2 Reservation Deadline: The deadline is based on days counted backward from the day before your departure date.
Example: "2 day(s) before departure by 17:00" → If your departure date is September 10, please complete your reservation by 17:00 on September 8.

※3 Return Deadline: The cut-off time on your return date.
Example: "17:00" → Please arrive at the location and return the bike by 17:00 on your return date.

Please Note

About Reservations

  • Please submit your application by 16:00 on the day before your rental date. (The other-location return service cannot be requested once the rental has begun.) Reservations are request-based; after your application, Biwaichi Bike staff will contact you to confirm the reservation.

About Return

  • Please strictly observe the return time and return the bicycle to the return location selected at the time of booking. Returning the bicycle to any facility not selected at the time of booking is strictly prohibited. Returns after the deadline cannot be accepted.

About the Bicycle

  • Responsibility for Bicycle Damage After rental, any bicycle malfunction or damage that occurs is treated as the customer's personal responsibility.
  • Other-location Returns and Post-return Charges Because on-site bicycle condition checks are not available at other-location return facilities, if any damage or malfunction is detected during later inspection, we may bill you for the repair costs at a later date.
  • Characteristics and Handling of Sports Bicycles Sports bicycles (such as hybrid bikes and road bikes) differ from ordinary city bicycles (mamachari): to prioritize riding performance, their frames are designed to be lightweight and delicate. Please handle them with care throughout the rental period.
波線
波線 Store Information
BIWAICHI BIKE

〒520-0047 5-1-7 Hamaotsu Otsu , Shiga

Regular Business Hours

09:00 - 17:00

High season Buisiness Hours

April 29 (Wed, Holiday) – May 6 (Wed, Holiday): 8:30 a.m. – 5:30 p.m.
September 19 (Sat) – September 23 (Wed, Holiday): 8:30 a.m. – 5:00 p.m.
October 10 (Sat) – October 12 (Mon, Holiday): 8:30 a.m. – 5:00 p.m.
Oct. 31 (Sat.) – Nov. 3 (Tue., Holiday) : 8:30 a.m. – 5:30 p.m.
Nov. 21 (Sat.) – Nov. 23 (Mon., Holiday) : 8:30 a.m. – 5:00 p.m.

Regular holiday

No

Temporary closure

August 6

Closed Days

Winter Break: 12/16 to 2/19

Contact phone number

050-1784-8483

Email address

support@biwaichi.bike